The Technical Customer Success Manager will oversee the customer journey, providing valuable insights, ensuring satisfaction, and advising clients on product usage. They will develop strong relationships, become a product expert, work with product teams for improvements, and resolve complex issues with both technical and customer service skills.

As a Product Marketing Manager, you will oversee marketing strategies for products, collaborate with sales to define customer profiles, manage the Marketing team, analyze reports, and monitor competition, aiming to generate qualified leads and expand market share.