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The Customer Technical Support / Application Engineer - Tier 1 at ValGenesis is responsible for addressing customer technical concerns, troubleshooting technical issues, developing documentation, and ensuring compliance and service quality. The role involves customer interaction, technical troubleshooting, documentation, knowledge management, and collaboration with other teams for continuous improvement. The ideal candidate should have strong problem-solving skills, excellent communication skills, and a commitment to providing exceptional customer service.

The Senior Software Engineer, Database will develop enterprise applications focusing on database development, ETL integration, reporting, and performance tuning. Responsibilities include designing scalable database solutions, optimizing SQL queries, managing database configurations, and collaborating with stakeholders.

The Solution and Integration Architect at ValGenesis designs and implements integration solutions, collaborating with cross-functional teams and customers to analyze software systems and gather requirements. The role involves developing integration blueprints, conducting testing, and ensuring compliance with industry standards, while continuously optimizing integration performance.