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The Solution Architect will oversee ServiceNow project implementations, advising clients on the platform's capabilities. Responsibilities include solution design, directing workshops, preparing deliverables, and continuous improvement based on client experiences. The architect will champion emerging features and ensure high-quality technical deliverables in a client consulting environment.

The Principal Technical Consultant will oversee the project delivery of ServiceNow's HRSD and CSM solutions, gather user stories, consult on best practices, configure applications and workflows, develop reporting, lead implementation teams, and ensure timely, high-quality deliverables. The consultant must also drive continuous improvement of methodologies.

The Senior Product Manager will lead product discovery, define product vision, prioritize product backlog, drive experimentation, analyze data, iterate based on feedback, monitor industry trends, and champion user-centric design, ensuring products align with user needs and market opportunities.