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The QC Manager is responsible for ensuring product quality through testing, establishing benchmarks, and regulatory compliance. This role involves collaborating with various teams, managing quality control systems, addressing product quality issues, and maintaining necessary certifications. The manager also leads the QC team and oversees supplier relationships to enhance the overall quality of products.

The Director of Product Development will lead product strategy and vision at KITSCH, focusing on innovative product development based on data analysis and market needs. Responsibilities include managing product launches, enhancements, sustainability efforts, and team leadership, while ensuring efficient processes and budget controls.

The Customer Service Representative will manage and resolve tier 2 customer service tickets via email, phone, and chat. Responsibilities include providing product recommendations, troubleshooting complex issues, mentoring team members, and collaborating with other departments to enhance customer experiences.