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The Operations Support Specialist will assist the Site Manager in staffing, recruitment, onboarding new employees, facilitating orientations, maintaining employee files, and ensuring compliance with company policies. They will act as a point of contact for employee concerns and support training initiatives.
The Operations Support Specialist at KBS will assist the Site Manager in staffing, recruitment, onboarding new employees, and facilitating employee recognition programs. This role involves maintaining training files, complying with company policies, and resolving employee concerns.
The Regional Safety Manager oversees OSHA compliance and develops workplace safety policies for their region. Responsibilities include conducting safety meetings and audits, providing safety training, and coordinating investigations of incidents. This role requires collaboration with management to develop safety protocols and ensure adherence to health and safety regulations, maintaining a safe work environment for staff and clients.
The Customer Experience Lead is responsible for overseeing daily operations and ensuring effective communication within the customer service team. This role involves assisting team members, responding to customer inquiries, maintaining records, and tracking unresolved complaints to meet departmental goals.
The Operations Support Specialist will assist the Site Manager by coordinating staffing needs, supporting recruiting and onboarding efforts, maintaining compliance with company policies, and facilitating employee recognition programs. They will serve as a point of contact for issues and maintain training documentation.
The Strategic Account Manager will manage key customer accounts, ensuring their satisfaction and success through relationship building and strategic planning. This role involves analyzing KPIs, developing action plans for improvement, growing business through cross-selling, and meeting sales quotas. A strong focus will be on account management within the facilities services industry, specifically for education vertical accounts.
The Operations Support Specialist collaborates with the Site Manager to ensure adequate staffing, coordinates recruiting, assists with onboarding and orientations, facilitates employee recognition, and maintains compliance with company policies.
The Strategic Account Manager (SAM) will manage strategic accounts by building relationships, ensuring service delivery meets requirements, analyzing key performance indicators, and developing strategic plans to enhance customer satisfaction and retention while achieving sales quotas.
The National Sales Executive will identify new business opportunities, build relationships with key clients, create strategic sales plans, and achieve sales goals. Responsibilities include managing the sales pipeline, preparing proposals, and conducting outreach to potential clients, all while supporting the company's growth objectives.
The Sales Development Representative at KBS is responsible for generating sales leads, building relationships, and supporting National Sales Executives. Duties include researching accounts, qualifying prospects, coordinating with sales teams, and meeting weekly sales metrics.
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