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The Department Supervisor at H&M is responsible for supporting sales and profit goals, ensuring customer service standards are met, and managing daily store operations. They coach team members, maintain store routines, and identify opportunities to improve customer satisfaction. The role involves communication with the store team and may require overseeing workflow in the absence of higher management.

As a Department Supervisor at H&M, you will support sales and profit goals by enhancing the customer experience, leading a team, and ensuring operational excellence in line with company standards. Your day will involve maintaining visual merchandising, managing inventory, training staff, and engaging positively with customers.

As a Department Manager at H&M, you will lead a team, ensure excellent customer experiences, analyze sales, develop strategies for optimization, manage department operations, and uphold visual and commercial standards. Empowering and developing your team through recruitment, performance evaluations, and collaborative planning is key to this role.