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The Technical Support Engineer will be responsible for providing support and excellent customer service to clients, coordinating case management, and setting up physical equipment. They will also assist in technical case set-up, resolve technical issues, and support company projects and events. Diploma or Degree holder with 1-2 years of client service experience is required.
The eDiscovery Project Manager works closely with the Client's eDiscovery Counsel, case teams, and service providers/vendors to handle data from collection through final review and production. Responsibilities include coordinating ESI collection, managing E-Discovery projects within various platforms, analyzing data, participating in document productions, and providing training and support on E-Discovery workflows.
Epiq is hiring a Digital Marketing Specialist to build, manage, and execute email campaigns for a global law firm. Responsibilities include planning and executing email marketing campaigns, audience segmentation, landing page development, reporting on KPIs, and collaborating with stakeholders to align content with brand strategy.
The Application Support Analyst provides 1st and 2nd level technical support to clients using proprietary and third-party software. Responsibilities include handling inquiries, diagnosing issues, proposing solutions, and maintaining documentation. The role requires strong customer service skills and technical expertise while collaborating with internal teams to resolve client issues.
The Staff Software Developer role involves translating business requirements into robust software solutions using Java and Python. Responsibilities include collaborating with Architects, leading team efforts, ensuring code quality, and mentoring junior engineers. The position requires expertise in RESTful APIs, object-oriented development, cloud-based architectures like AWS/Azure, and staying updated on emerging technologies like AI/ML.
The Marketing and Event Coordinator will collaborate closely with the Senior Event Planner to efficiently support the coordination and execution of in-person and virtual events for a large global organization.
The Senior Software Engineer will design, develop, and implement Power Platform solutions while collaborating with stakeholders and mentoring team members. Responsibilities include ensuring high availability of solutions, staying current with new features, and integrating with third-party applications. A strong knowledge of CI/CD, .NET/C# development, and other technologies is required.
The Implementation Specialist is responsible for leading new client implementations, client contract changes, and internal or special projects. This role requires project management, remote training, information technology, and legal services experience. The Specialist collaborates with internal teams, manages project outcomes, and ensures client satisfaction.
The Records Specialist is responsible for managing records creation, circulation, storage, tracking, and retention services. Key tasks include registering files, preparing files for offsite storage, performing inventory of files, assisting with retention activities, and preparing reports. This role requires attention to detail and strong organizational skills in a fast-paced environment.
The Records Specialist Lead will oversee the workflow of Records Specialists, managing records creation, circulation, storage, and retention. Responsibilities include tracking files in the Records Management System, preparing inactive files for storage, performing inventory checks, assisting with file retention, training staff, and troubleshooting issues with the database.
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