The Product Operations role involves enhancing customer support, monitoring support tickets and alerts, managing incident communications, and driving continuous process improvements to optimize customer satisfaction and efficiency. The focus is on providing amazing support and building internal tools for faster problem resolution.

MadKudu is looking for talented individuals to join their scaling start-up. The role involves leveraging experience in the software space to contribute to various projects within the company, which focuses on enhancing marketing and sales strategies for B2B companies using predictive analytics and machine learning.

As a Full Stack Engineer at MadKudu, you will work on new features and improvement of existing systems, utilizing a tech stack that includes Node.js, Python, and AWS. You will engage with clients, solve complex problems, and contribute to the company's goal of enabling data-driven decisions for B2B marketing and sales teams.