Top Tech Jobs & Startup Jobs

The NRS POS / Customer Care (Basic Tech Support) role involves troubleshooting technical issues, providing resolution to software or hardware problems related to NRS services/devices, handling inbound/outbound calls and email support, and coordinating with other departments to resolve customers' issues.

Provide support to potential clients, address banking questions, update systems and product information, coordinate with different departments, maintain internal reports, and build strong relationships with retailers and customers.

Provide technical support to retailers, distributors, and store owners for NRS services and devices. Troubleshoot software and hardware issues and ensure resolution for technical difficulties.

Provide Tier 1 tech support for Business VoIP customers, addressing technical inquiries/issues post-implementation. Must have strong communication skills, tech support experience, and knowledge of hardware/software solutions. Opportunity for growth and benefits package included.

Customer Service Representative needed to assist customers with product and service inquiries, update account information, address and resolve complaints, and provide feedback for improvements. Must possess positive attitude, professionalism, and strong communication skills. High school diploma and previous customer service experience desired.

Analyzing sales and product usage data for IDT's Retail group. Opportunity to work with corporate finance, IT, and accounts receivable operations. Requires organization, attention to detail, and problem-solving skills.

Provide customer support, address questions about money remittances and mobile top-ups, stay updated on products, assist with website navigation, follow standard processes, understand product value, support merchants and customers for satisfaction.