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The Senior Principal Product Manager will lead complex mortgage product projects from conception to launch, advocating for customers, collaborating with engineering and UX teams, and driving timely feature deliveries. This role requires a blend of strategic thinking, data analysis, and leadership to enhance product offerings and ensure a satisfactory customer experience.

The Mortgage Processing Manager will lead a team of Mortgage Loan Processors, ensuring compliance and accuracy in loan applications while fostering a customer-centric approach. Responsibilities include managing workflows, training team members on customer service, improving processes, monitoring performance, and maintaining high service standards to ensure timely closings and exceptional client experiences.

As a Sales Development Representative at Tomo, you will engage with potential homebuyers, educate them about mortgage offerings, and provide exceptional customer experiences. You will collaborate with Loan Officers and adapt to changes while focusing on continuous improvement and customer needs.