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The IT Field Operations Technician provides on-location end-user support for desktop environments, manages incidents, and troubleshoots both hardware and software issues while ensuring efficient communication with customers and maintaining an inventory of assets.

The Operations Manager is responsible for leading the Benefits Plan Administration team, ensuring operational goals are met, project deadlines are adhered to, managing team performance through metrics, training new analysts, and collaborating with customers to resolve complaints. The role focuses on developing efficient workflows and implementing best practices for team and project management.

The Sr Data and Integration Engineer analyzes problems and designs solutions using various Data Management tools. Responsibilities include developing requirements, performing data integration, automated testing strategies, and code maintenance. The role contributes to system design, project plans, and provides on-call support for data services.