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The Sr Operational Controls Analyst is responsible for executing key risk programs to ensure compliance with company policies, procedures, and regulations in mortgage servicing. Duties include preparing reports, developing recommendations, managing vendor scorecards, presenting information to stakeholders, reviewing loans, analyzing results, and providing guidance to analysts. Requires 5+ years of experience in mortgage servicing and a high school diploma.

The Correspondence & Dispute Specialist III is responsible for handling Qualified Written Requests, reviewing disputes, researching issues, and drafting responses to borrowers. The role involves ensuring compliance with mortgage servicing regulations and directing resolution activities across operations departments. The specialist must possess strong research and communication skills and become a subject matter expert in Homeowner Advocacy Dispute areas.

The Manager HMDA Compliance oversees the preparation and submission of HMDA reports in accordance with federal regulations, leads a team to ensure data integrity, develops testing plans, and collaborates with departments to streamline HMDA processes. They are responsible for compliance monitoring, gap remediation, and reporting to senior management on HMDA trends.

The Correspondence & Dispute Specialist II is responsible for handling Qualified Written Requests, researching and resolving issues related to borrower disputes and complaints, providing formal written responses, and ensuring compliance with regulatory deadlines. The role involves working closely with various operational areas within mortgage servicing, maintaining knowledge of relevant regulations, and executing plans for issue resolution.

The Mortgage Insurance Specialist prepares monthly reports, reconciles data, manages MI premiums, and processes cancellation requests according to guidelines. The role requires maintaining accurate records, audits, and compliance with investor and state regulations, while ensuring productive collaboration in an on-site environment.

The Manager of Compliance Change leads a team to identify and remediate gaps in processes and policies related to compliance in the mortgage sector. This role involves creating remediation strategies, managing projects, and ensuring thorough documentation and tracking of progress. Additionally, it includes managerial responsibilities such as performance monitoring and employee engagement.

The Senior Analyst will lead projects to improve sales and recapture performance, enhancing client service. Responsibilities include developing business strategies from analytic research, creating performance metrics, overseeing key initiatives, and training new analysts.