Top Tech Jobs & Startup Jobs

The Solutions Engineer will provide technical leadership to the sales team, identify and solve customer technical problems, build proofs of concept, and guide the demo process. They will also assist in the RFP/RFI process and recommend integration strategies for implementations.

The Customer Success Engineer ensures the technical success of customers using the WordPress VIP platform by providing support, consulting, and troubleshooting deployment issues. The role involves a mix of technical problem-solving, customer communication, and collaboration, often handling complex issues through various channels such as Zendesk tickets and direct customer calls.

The Support Engineer for WordPress VIP role involves providing exceptional technical support to clients, including debugging and problem-solving for high-traffic WordPress sites. Responsibilities include maintaining documentation, facilitating customer interactions, and helping colleagues improve platform services.