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The Technical Account Manager will provide strategic support to Postman's largest accounts, acting as the primary technical liaison. Responsibilities include guiding customers on API capabilities, managing projects, developing best practices, leading training sessions, and advocating for customer needs with internal teams to resolve issues and implement solutions effectively.

As a Senior Product Designer at Postman, you will create user experiences that enhance engagement with Postman's features, collaborating closely with product, engineering, and market teams. Your role involves defining UX goals, conducting user research, and producing design deliverables that reflect the Postman brand, all while focusing on user satisfaction and community feedback.

The Analytics Manager will guide data-driven strategies to enhance customer satisfaction, reduce churn, and optimize operational efficiency. Responsibilities include data collection and analysis, customer journey mapping, reporting on performance metrics, and providing actionable insights through predictive modeling and process optimization. This role requires cross-functional collaboration and insightful recommendations to improve customer engagement and retention.