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The Senior Technical Program Manager will lead initiatives to enhance Intercom's Enterprise Systems, collaborating with cross-functional teams in Finance, People, Legal, and Engineering. Responsibilities include clarifying project goals, driving communication, documenting functional specifications, identifying risks, and streamlining processes for system improvements.

The Head of Integrated Marketing Campaigns will lead the development and execution of revenue-focused campaigns, drive Account-Based Marketing initiatives, collaborate with cross-functional teams, and utilize data analytics to optimize campaign performance. This role focuses on enhancing sales-qualified pipelines and aligning marketing efforts with business objectives to support growth.

As a Senior Salesforce Engineer, you will be responsible for designing scalable Salesforce solutions, leading architecture discussions, providing technical leadership to the development team, troubleshooting issues, and ensuring the integration of Salesforce with other systems. You will also mentor junior members, ensure adherence to best practices, and support ongoing maintenance and data integrity within Salesforce.