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As a Senior Sales Engineer at Intercom, you will engage directly with customers, providing technical expertise and support throughout the sales cycle. Your role involves conducting technical discovery, delivering impactful demonstrations, and collaborating with Product and Engineering teams to ensure customer needs are met. You will also build trust with clients by approaching challenges with empathy and driving customer success.

As a Senior Sales Engineer at Intercom, you'll engage with customers, provide technical expertise, and demonstrate the value of AI-driven customer service solutions. You'll lead technical discovery, conduct impactful presentations, and collaborate with Product and Engineering teams to ensure customer needs are met. Your role is crucial in building trust with customers and ensuring their success through exceptional support and tailored engagements.

As a Strategic Finance Manager at Intercom, you will lead cross-functional financial modeling for budgeting, forecasting, and long-range planning of strategic initiatives. Your role involves managing financial projects, collaborating with various departments, and communicating insights to senior leaders and stakeholders.