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The Senior Claims Account Manager oversees TPA performance, ensuring quality claims handling and compliance, manages implementations, and communicates effectively with stakeholders and clients while striving for exceptional results.

The Senior Claims Account Manager oversees third party claim administrators for workers’ compensation claims, ensures quality claim handling, participates in audits, and manages compliance. Key responsibilities include communication with internal and external stakeholders and leadership of the Program Claims Compliance Specialist position.

The Senior Claims Account Manager oversees third party claim administrators for Management Liability claims, ensuring quality work and client satisfaction. They act as the main contact for the program, participate in audits, and enhance departmental results through effective communication and problem-solving skills.