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Customer Experience Managers lead store operations to ensure high standards in customer service, safety, and associate training. They coach staff, resolve customer issues, and execute policies effectively, all while being responsible for the store's operational flow.

The Pro Sales Manager leads a team to grow outside sales, manage professional accounts, and coach representatives using Salesforce. Responsibilities include driving performance, planning sales strategies, and ensuring excellent customer service through strong relationship building.

The Outside Sales Representative drives incremental sales growth through new business development, customer relationship management, and sales prospecting while collaborating with the Pro Sales Manager.