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The Pro Services Specialist fosters relationships with PRO customers, enhancing their business through knowledgeable support and exceptional customer service. Responsibilities include managing orders, collaborating with store teams, and promoting various PRO services and programs. The role also involves training store personnel and occasionally traveling to customer job sites for presentations.

The Design Consultant at Floor & Decor engages customers on the sales floor for design projects, conducting appointments to assist in selecting tile, wood, and stone products. They manage multiple customer projects, collaborate with store leadership to meet sales goals, and support design initiatives.

The Category Specialist assists the Merchant in developing category plans, managing product strategies, vendor and purchase order management, and executing store support activities. This role requires analytical skills and attention to detail while coordinating category-specific training, competition tracking, and promotional activities.