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The Assistant Department Manager is responsible for training Product Sales Specialists and ensuring exceptional customer service and product information. Key duties include maintaining merchandising standards, processing sales at the POS system, assisting customers, and providing a positive shopping experience.

The Deco Department Manager is responsible for achieving sales targets, providing excellent customer service, and managing staff. Key responsibilities include customer engagement, merchandising, conducting business analysis, and supervision of store associates. The manager ensures compliance with store operations and plays a role in human resource matters.

Floor & Decor Designers provide consultative design services to customers, helping them create design concepts that reflect their personal style and budget. Responsibilities include customer engagement, managing multiple projects, collaborating with store leadership, and utilizing design applications.

The Tile Department Manager is responsible for achieving sales goals and ensuring a high-quality customer shopping experience. They manage in-store operations, train employees, maintain inventory, and uphold company standards. The role requires strong leadership, communication, and analytical skills, as well as oversight of customer service and staff development functions.

The Pro Services Specialist position focuses on building relationships with professional customers in the flooring industry, providing support in-store, and executing the PRO Services Blueprint to enhance customer experience.

The Pro Services Specialist is responsible for building relationships with professional customers in the flooring contractor space, supporting customer service initiatives, collaborating with store teams, and promoting Floor & Decor's PRO programs and benefits.

The Connected Customer Supervisor is responsible for leading and managing customer service associates, overseeing cashiering and inventory processes, ensuring compliance with customer service standards, and maintaining communication with e-commerce teams while providing excellent customer support.