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The Storage Buy Specialist is responsible for managing customer storage buy orders and conducting audits. This role requires effective communication with customers and store management, ensuring orders are accurate and delivered timely, while complying with safety standards.

The Pro Services Specialist is responsible for building relationships with professional customers in the flooring industry, executing the PRO Services Blueprint, and providing customer support. This role involves assisting with orders, collaborating with the store team, educating customers about products, and promoting services like the PRO Premier Rewards program.

The Connected Customer Supervisor manages a customer service team, overseeing cashiering, returns, inventory management, and e-commerce support to ensure an exceptional shopping experience for customers.