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SimpliSafe is looking for a Senior Firmware Engineer with experience in C++ development for embedded Linux environments and IoT security products. Responsibilities include developing embedded firmware products and collaborating with the team to ensure Every Home Secure.

The role involves managing the Customer Experience Specialty Support team, focusing on delivering exceptional customer service and technical support while developing team members, driving operational excellence, and ensuring alignment with company goals.

As a Senior Product Manager for Monitoring Operations Experiences at SimpliSafe, you will lead a team focused on innovating and improving tools for monitoring operations specialists to ensure fast and effective emergency response for customers. You will own high impact metrics and drive the strategy and roadmap for monitoring tools.