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The Customer Specialist guides customers through the buying and selling process at CarMax, ensuring a positive experience while performing vehicle assessments, managing paperwork, and providing exceptional service.

As a Customer Specialist at CarMax, you will guide customers through the buying/selling process, conduct vehicle assessments, handle administrative tasks, and ensure positive customer experiences.

As a Senior Customer Specialist, you will provide exceptional customer service, guide customers through their journey, ensure workflows are managed, and train associates while achieving sales goals.

As a Customer Specialist, you will provide exceptional service, guide customers through the buying process, manage vehicle assessments, and perform various administrative tasks while ensuring a positive customer experience.

The Business Office Associate provides exceptional customer service, handles cash management, processes sales-related paperwork, and assists in various store functions while training new staff.

The Vehicle Condition Assessor is responsible for assessing vehicle conditions, assisting other departments, and ensuring accurate communication of appraisals to enhance customer service.

Oversee Consumer Brand PR campaigns, develop vision for PR strategy, manage multi-agency relationships, and enhance CarMax's brand reputation.