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The Senior Customer Success Manager at Genesys will build and maintain long-term relationships with enterprise customers, ensuring they achieve their customer experience goals. This role involves managing customer portfolios, assessing business drivers, tracking success plans, facilitating renewals, and advocating for customer needs throughout their journey with Genesys.

The Customer Content Manager will lead the creation of impactful customer success stories, specializing in video testimonials. Responsibilities include collaborating across teams to drive customer narratives that resonate with audiences and align with business goals, while managing the content creation process effectively.

As an Account Executive at Genesys, you will drive revenue growth by hunting for new customers and managing existing accounts in a designated territory. Your role involves creating impactful sales presentations, building relationships with key stakeholders, and collaborating with channel partners to seize joint opportunities, all while maintaining accurate sales forecasting and account management.