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The Support Analyst provides technical support to Esri end users by troubleshooting and identifying solutions related to ArcGIS Enterprise and related technologies, while maintaining case documentation and working collaboratively in a dynamic environment.

The Inside Sales Team Lead at Esri will manage and mentor the sales team while driving sales strategies and building relationships with customers. Responsibilities include managing daily operations, understanding customer needs, delivering results, and aligning team goals with organizational objectives. A solid understanding of geospatial technology and industry knowledge is key to successfully guiding the team and closing business.

As an Account Manager, you will develop and implement location strategies, build relationships with customers, and optimize the adoption of Esri technology. You will conduct research, understand customer needs, deliver results through effective presentation and account management processes, and collaborate across teams to ensure customer success.