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The Digital Contact Solutions Senior Manager at PwC focuses on leveraging data analytics to drive insights for clients and optimize their operations. Responsibilities include leading the design of AI solutions, managing a team of consultants and developers, driving user engagement strategies, and ensuring alignment with company goals. The role requires exceptional communication skills, systems thinking, and the ability to navigate complex challenges.

As a Digital Contact Solutions Senior Manager at PwC, you will lead teams to develop and manage AI solutions for contact centers, ensuring alignment with business goals. You'll utilize advanced analytics to optimize operations and drive customer engagement, while mentoring your team through complex problem-solving and decision-making processes.

The Digital Contact Solutions Senior Manager at PwC will leverage data analytics to drive business insights and optimize operations for clients. Responsibilities include managing AI solutions for contact centers, leading a team of consultants and scientists, and developing strategies to enhance customer engagement and operational efficiency.

The Workday HCM Core Lead-Manager will support clients in implementing Workday technology for Human Capital Management. Responsibilities include managing the HCM core workstream, gathering business requirements, leading discovery and design workshops, and providing recommendations based on industry best practices.

As a Workday HCM Core Lead-Manager, you will help clients leverage Workday technology in HR, talent management, and finance. Your role involves leading HCM Core workstreams, gathering business requirements, and facilitating design workshops. You will also manage and coach team members, develop solutions, and ensure high-quality deliverables while addressing complex business issues for clients.

As a Workday HCM Core Lead-Manager, you will manage the implementation of Workday technology for clients, helping improve their human capital management processes. Responsibilities include gathering business requirements, leading design sessions, coaching team members, and providing strategic recommendations based on industry best practices.

The Workday HCM Core Lead-Manager role involves leading Workday implementations, gathering business requirements, managing the HCM Core workstream, and providing strategic recommendations to enhance client HR processes. The manager also coaches team members and simplifies complex ideas for effective communication.