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The Referral Coordinator is responsible for managing and processing patient referrals, ensuring that all steps are completed accurately and efficiently. This includes scheduling appointments, communicating with patients and medical staff, and participating in daily team meetings. They must handle patient inquiries and provide excellent customer service while managing multiple tasks.

The Senior Manager, Referrals Operations is responsible for overseeing the day-to-day referral operations, data management, compliance, quality, and process improvement within the healthcare organization. They collaborate with cross-functional teams to ensure quality coordination of care and patient experience.

The Lead AI Engineer develops and oversees data-driven projects utilizing machine learning and AI to solve complex problems in healthcare. They lead algorithm development, manage analytical projects, integrate models into systems, mentor junior staff, and drive innovation through advanced statistical techniques.

The Lead, Care Facilitator is responsible for providing VIP customer service and ensuring a seamless patient experience at the center. This role involves supervising and supporting Care Facilitators, maintaining center standards, and resolving patient issues.

The Market Sales Manager leads a team of sales professionals, ensuring they meet sales goals. Responsibilities include training and developing the sales team, managing performance, and creating strategies for patient acquisition. The role requires collaboration with sales agents and insurance leaders to enhance market share and establish community relationships, alongside budgeting for events and analyzing sales data.

The Front Desk Team Lead provides exceptional customer service to patients, ensuring a smooth check-in process and addressing any issues promptly. They train and support Care Facilitators, manage patient data entry, and coordinate scheduling while maintaining a clean and organized environment in the center.

The Insurance Verification Specialist coordinates patient referrals, ensuring accurate documentation and communication with patients, physicians, and insurance representatives. The role involves handling phone calls, scheduling appointments, completing orders, and providing customer service to ensure quality healthcare delivery.