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Conduct audits, research issues, prepare reports, and assist in process improvement initiatives while ensuring compliance and providing analysis.

Research and respond to escalated customer inquiries and complaints, providing written and verbal communication to ensure resolution. Maintain case logs and ensure compliance with deadlines.

The Searcher conducts title research and compiles search packages requiring investigation of tax records and other related documentation. Responsibilities include document processing and understanding state practices. Work can be done remotely or during site visits to municipal and government entities. Investigative and data entry skills are essential.