Top Tech Jobs & Startup Jobs

The Quality Analyst is responsible for creating and executing test plans, auditing performance, coaching agents, and recommending process improvements to ensure high-quality customer interactions.

The Policy Manager will implement quality strategies, manage teams, drive accountability, and enhance user experience in a dynamic environment.

The Learning Experience Leader will design and deliver training programs, improve learning methods, monitor trainee progress, and stay updated on new technologies while maintaining a positive learning environment.

The Senior Director of Client Services will oversee the Client Service Managers, ensuring effective client relationships and operational growth, while achieving revenue goals and enhancing performance across accounts.

The Talent Acquisition Team Assistant supports recruiting by managing requisitions, candidate outreach, data updates, and logistical tasks for hiring events.

The Fraud Representative investigates suspected fraud, analyzes data, collaborates with customers, documents findings, and ensures confidentiality while improving processes.