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The Senior Director of CRM, Lifecycle, and Retention will lead a team to develop and execute multichannel lifecycle strategies that enhance customer acquisition, engagement, loyalty, and retention. Responsibilities include managing the CRM team, creating improvement roadmaps, analyzing performance metrics, and collaborating with cross-functional teams to optimize customer onboarding and retention strategies.

As Director of Total Rewards, you will lead the development and administration of the company's compensation and benefits programs, ensure compliance with payroll regulations, and enhance employee satisfaction through competitive offerings. This role includes overseeing payroll, managing equity administration, and communicating effectively with staff on total rewards initiatives.

As the Director of Design and Research, you will lead a diverse team to create exceptional user experiences, collaborate with various departments, establish design principles, manage complex projects from inception to execution, and enhance the research practice at Upside.

The Senior Field Marketing Manager will lead B2B event-based marketing campaigns to grow the merchant network. Responsibilities include planning, executing, and analyzing in-person marketing events, such as trade shows, while managing logistics, budgeting, and vendor relationships.

As a Senior Marketing Operations Manager at Upside, you will oversee email marketing campaigns, conduct A/B testing, and manage B2B marketing operations. Your role includes analyzing data to enhance campaign performance, improving lead generation processes, and managing marketing budgets while collaborating with analytics and marketing teams.

The Senior Digital Marketing Manager will lead digital campaign management across various channels, manage budgets for efficient ROI, and build cross-functional relationships for effective marketing campaigns. This role focuses on full-funnel marketing strategies primarily in retail sectors and requires strong expertise in digital marketing technologies.

The role involves leading the development and execution of product marketing strategies for customer acquisition and retention. Responsibilities include product positioning, go-to-market strategy, performance analysis, and team development, while collaborating with cross-functional teams to drive growth and customer engagement.