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5 Days Ago
3 Locations
Remote
4,138 Employees
Senior level
4,138 Employees
Senior level
Edtech • Mobile
The Senior Director of Consumer Retention will lead a global team focused on enhancing customer retention, reducing churn, and increasing the lifetime value of customers. This role involves developing retention strategies and executing them effectively within a dynamic, fast-paced environment, ensuring high-quality engagement and support for learners worldwide.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+18 More
5 Days Ago
Washington, DC, USA
Remote
4,138 Employees
Senior level
4,138 Employees
Senior level
Edtech • Mobile
The Senior Director, Consumer Retention will lead the retention division at Nerdy, focusing on enhancing customer loyalty, reducing churn, and increasing customer lifetime value. This role involves developing strategies, leading a global team of specialists, and driving operational excellence in customer engagement.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+18 More
5 Days Ago
Charlotte, NC, USA
Remote
4,138 Employees
Senior level
4,138 Employees
Senior level
Edtech • Mobile
The Senior Director, Consumer Retention will lead the retention division, managing a global team of specialists and driving the execution of retention strategies that enhance customer loyalty and reduce churn. The role focuses on improving customer engagement and satisfaction while fostering team performance in a fast-paced environment.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+18 More
5 Days Ago
Houston, TX, USA
Remote
4,138 Employees
Senior level
4,138 Employees
Senior level
Edtech • Mobile
The Senior Director, Consumer Retention will lead Nerdy's retention division, developing strategies to enhance customer retention, reduce churn, and increase lifetime value. The role requires driving performance in a fast-paced environment, overseeing a global team, and ensuring quality learning experiences for students through effective leadership and customer engagement strategies.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+18 More
5 Days Ago
St Louis, MO, USA
Remote
4,138 Employees
Senior level
4,138 Employees
Senior level
Edtech • Mobile
The Senior Director of Consumer Retention will lead the retention division, focusing on strategies to enhance customer loyalty and satisfaction. Responsibilities include guiding a global team, driving retention strategies, and ensuring high-quality experiences for students while managing multiple projects in a fast-paced environment.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+18 More
5 Days Ago
USA
Remote
4,138 Employees
Senior level
4,138 Employees
Senior level
Edtech • Mobile
The Senior Director, Consumer Retention at Nerdy will lead the retention division, focusing on strategies to enhance customer loyalty and reduce churn. This role involves managing a global team to execute retention strategies and ensure high-quality learning experiences. The successful candidate will drive team performance and contribute to the growth of Nerdy’s consumer business through effective operational management.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+18 More
5 Days Ago
Nashville, TN, USA
Remote
4,138 Employees
Senior level
4,138 Employees
Senior level
Edtech • Mobile
The Senior Director of Consumer Retention will oversee a global team focused on enhancing customer retention, reducing churn, and maximizing lifetime customer value. This role involves developing strategies for improving customer loyalty and satisfaction and requires strong leadership experience in high-volume contact center operations and customer success.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+18 More
5 Days Ago
Chicago, IL, USA
Remote
4,138 Employees
Senior level
4,138 Employees
Senior level
Edtech • Mobile
The Senior Director of Consumer Retention will lead the retention division at Nerdy, focusing on optimizing customer loyalty and satisfaction. This role involves developing strategies to enhance retention and reduce churn while leading a global team. The candidate should have a strong background in customer service operations and a passion for leveraging technology to improve customer engagement.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+18 More
5 Days Ago
Indianapolis, IN, USA
Remote
4,138 Employees
Senior level
4,138 Employees
Senior level
Edtech • Mobile
The Senior Director of Consumer Retention at Nerdy will lead the retention division, focusing on enhancing customer retention, reducing churn, and maximizing customer lifetime value through effective strategies and team leadership.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+18 More
5 Days Ago
Orlando, FL, USA
Remote
4,138 Employees
Senior level
4,138 Employees
Senior level
Edtech • Mobile
The Senior Director of Consumer Retention at Nerdy will lead a global team to enhance customer retention and satisfaction through strategic implementation. This role requires expertise in managing high-volume contact centers and customer lifecycle management, while driving team performance and engagement in a fast-paced environment.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+18 More
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