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The Community Resource Coordinator II supports community connection activities by connecting members with resources to aid in their care management. They assist both members and the care team with inquiries, documentation, and health education, while also conducting assessments and outreach efforts to ensure members access the necessary care resources.

The Senior Quality Improvement Specialist is responsible for developing and implementing quality improvement initiatives, conducting audits for compliance with regulatory standards, analyzing performance data for improvement opportunities, and collaborating with clinical and administrative teams to resolve issues. This role also involves preparing for regulatory site visits and managing assigned quality studies.

The Community Resource Coordinator II supports community connection activities by connecting members to key community resources, conducting assessments, and aiding the clinical care team. The role involves outreach efforts, documentation of community resources, and ensuring compliance with health plans.