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Account Managers at Hippo retain Agency business through a customer-centric approach. They assess individual needs, address coverage issues, manage communications, and cross-sell insurance products while maintaining key relationships and documentation.

The Associate Account Manager will support the Account Management team by gathering customer information, providing after-sales support, and retaining customers. Responsibilities include responding to customer inquiries via phone and email, assisting with missing information, and offering policy enhancements. The role requires strong communication and problem-solving skills.