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As a Payer Senior Customer Success Manager, you will manage health plan customers, developing strong relationships and ensuring service delivery according to contractual obligations. You'll advocate for customers internally, oversee the customer lifecycle, and provide strategic insights for performance improvement while driving revenue growth through member engagement strategies.

The Staff UX Writer will improve the usability and accessibility of digital products by crafting clear copy, collaborating with various teams, creating content guidelines, and supporting accessibility efforts. They will mentor designers and managers while focusing on user needs and business impact.

The Senior Manager, Payer Operations will oversee the implementation of initiatives and management of processes related to payer operations. This role involves driving strategy, optimizing current operations, managing external payer relationships, and ensuring alignment with company objectives. Leadership of cross-functional teams and effective communication are paramount to support the growth of Spring Health's payer business.