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The Finance Operational Excellence Analyst IV at Ahold Delhaize USA supports the Director of Operational Excellence in improving Finance business operations. Responsibilities include executing strategic roadmaps, managing budgeting processes, collaborating with key stakeholders, leading improvement projects, change management, and analyzing industry best practices for operational enhancements.

The Admin II B&M Customer Care Representative is responsible for managing Level 2 customer support, providing direct assistance to store personnel and customers. This role includes problem resolution, escalation management, training support, and tracking cases to ensure customer service levels are maintained. The position emphasizes the importance of ownership in customer interactions and effective communication.

This role involves leading Agile squads, ensuring project delivery on time and budget, facilitating Agile practices, financial and risk management, as well as coaching teams through Agile transformation. Duties include conducting meetings, managing product backlogs, addressing issues, and reporting to stakeholders.