Top Tech Jobs & Startup Jobs

The Major Incident Management Specialist leads responses to major incidents at Ahold Delhaize USA, ensuring effective resolution, communication, and coordination among teams and stakeholders. They oversee incident processes, drive adherence to best practices, and collaborate with executive leadership for guidance during crises.

The Major Incident Management Specialist leads the response to major incidents, ensuring swift and effective resolution through coordination among teams and stakeholders. They oversee communication during crises, manage MIM processes for compliance, and drive continuous improvement initiatives for optimizing incident management. The role involves collaboration with executives and teams to align response efforts and enhance operational outcomes.

The Major Incident Management Specialist leads the response to major incidents within Ahold Delhaize USA, ensuring swift resolution and effective communication among teams and stakeholders. Responsibilities include managing incident processes, adhering to ITIL standards, driving improvements, and collaborating with executive leadership to align on major incident responses.