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The Manager, Technology Team is responsible for recruiting and overseeing Software Engineers and technical personnel, managing client engagements, ensuring high-quality standards, and client satisfaction. The role includes coordinating resources, interviewing candidates, conducting performance evaluations, and monitoring project progress in a fast-paced environment.

As a PCI Technical Support Representative, you will assist customers with the PCI assessment questionnaire, provide customer inquiries resolution via phone, chat, or email, and ensure quality service while documenting customer details. You'll also need to be bilingual in German for verbal and written support.