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7 Days Ago
Hybrid
Boston, MA, USA
Mid level
Mid level
Cloud • Healthtech • Social Impact • Software • Biotech
As a Customer Success Manager, you will drive customer engagement, analyze usage data, and enhance customer value through strategic conversations and implementations, focusing on the Life Sciences sector.
Top Skills: Benchling PlatformSaaS
7 Days Ago
Hybrid
Boston, MA, USA
Junior
Junior
Cloud • Healthtech • Social Impact • Software • Biotech
Implementation Managers at Benchling drive successful customer rollouts of the R&D Cloud, managing project plans and ensuring user training and onboarding.
Top Skills: Benchling
7 Days Ago
Hybrid
Boston, MA, USA
Senior level
Senior level
Cloud • Healthtech • Social Impact • Software • Biotech
Lead and develop the Customer Success Management team, drive key metrics, advocate for customers, and optimize processes to enhance customer engagement and success with Benchling's solutions.
Top Skills: Benchling PlatformR&D ProcessesSaaS

Featured Jobs

7 Days Ago
Hybrid
Dallas, TX, USA
Mid level
Mid level
Cloud • Healthtech • Social Impact • Software • Biotech
The Strategic Account Executive will drive new business in biotech, focusing on pipeline generation, sales forecasting, relationship management, and collaboration with internal teams.
Top Skills: Salesforce
Reposted 10 Days Ago
Hybrid
San Francisco, CA, USA
Senior level
Senior level
Cloud • Healthtech • Social Impact • Software • Biotech
The Support Team Leader will manage daily operations of customer support, lead a regional support team, and enhance customer experience through collaboration and internal project leadership.
Top Skills: JIRASalesforceZendesk
10 Days Ago
Remote
Hybrid
Boston, MA, USA
Mid level
Mid level
Cloud • Healthtech • Social Impact • Software • Biotech
The Scientific Solutions Consultant will engage with customers to develop solutions for biotech using Benchling’s software, ensuring effective use in enterprise settings and presenting these solutions to clients.
Top Skills: ElnLimsSaaS
10 Days Ago
Remote
Hybrid
Raleigh, NC, USA
Mid level
Mid level
Cloud • Healthtech • Social Impact • Software • Biotech
The role involves creating solutions for biotech customers using Benchling's R&D Cloud, collaborating with sales and product teams, and presenting tailored solutions to clients.
Top Skills: ElnLimsSaaS
10 Days Ago
Hybrid
San Francisco, CA, USA
Senior level
Senior level
Cloud • Healthtech • Social Impact • Software • Biotech
As a Systems Engineer, you will manage and optimize IT infrastructure, support IAM solutions, develop automation, and ensure system upgrades.
Top Skills: AWSBashFleetIntuneJAMFJIRAOktaPythonTerraform
10 Days Ago
Remote
Hybrid
Philadelphia, PA, USA
Senior level
Senior level
Cloud • Healthtech • Social Impact • Software • Biotech
The Scientific Solutions Consultant partners with customers to create solutions in Biotechnology, utilizing R&D software. This pre-sales role requires effective communication and strategic planning.
Top Skills: ElnLimsSaaS
10 Days Ago
Hybrid
San Francisco, CA, USA
Senior level
Senior level
Cloud • Healthtech • Social Impact • Software • Biotech
The Solutions Delivery Manager ensures Benchling solution development and quality across teams, translating product capabilities into effective solutions for customer needs, and improving internal knowledge through collaboration and operational improvements.
Top Skills: Benchling
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