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The General Manager oversees store operations, ensuring customer satisfaction, maintaining quality standards, and leading staff performance and training. They manage budgets, monitor sales, and conduct performance reviews while ensuring adherence to safety standards.

The General Manager leads the Collision Center, ensuring operational efficiency, customer satisfaction, and staff performance while managing budgets and sales targets.

The Customer Service Rep handles customer inquiries, schedules appointments, supports technicians, manages records, and assists with production goals.