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As a Customer Service Representative at Glass America, you will handle customer inquiries, schedule appointments, and manage data entry while supporting shop operations.

As a CSR, you will provide exceptional customer service, manage customer and insurance relationships, and handle administrative tasks for the repair team.

The Pre-TDP Apprentice assists with basic auto body repairs under supervision, while learning to use tools and follow safety protocols in a team environment.

The Sr. HR Generalist, Employee Relations manages investigations, resolves employee concerns, ensures policy compliance, and audits HR processes.

The Auto Body Refinish Prepper prepares vehicles for refinishing by sanding, masking, priming, and applying coatings according to standards.

The General Manager oversees daily operations of the Collision Center, ensuring customer satisfaction, meeting KPIs, and leading staff effectively.

The CSR manages customer relationships and administrative support, schedules repair appointments, retrieves insurance information, and records communications during the repair process.