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The Senior Customer Care Operations Analyst at Sequel Med Tech optimizes customer care processes and content management within a contact center environment. Responsibilities include collaborating with leadership, auditing content for compliance, analyzing data for improvements, maintaining systems like Salesforce and Talkdesk, and developing training materials.
As a Technical Product Support Specialist, you will assist customers with their technical issues related to medical devices, particularly the twiist insulin pump. Responsibilities include handling calls and emails, troubleshooting, documenting interactions, and coaching new team members. The role requires critical thinking and effective communication skills to ensure high-quality customer support.
The Senior Manager, Technical Product Support is responsible for leading the Customer Contact Center team, managing operations, coaching staff, and ensuring quality customer service for medical device users. The role includes troubleshooting support issues, training team members, and improving processes to enhance customer experience while adhering to regulatory standards.
The Territory Business Leader will work with Clinical Diabetes Specialists to promote and launch innovative insulin pumps and other Sequel products. Responsibilities include developing strategies, building relationships with healthcare providers, facilitating product experiences, managing leads, and representing products at educational forums. Senior level applicants will mentor junior staff and lead team meetings.
The Territory Business Leader will promote the adoption of Sequel's innovative insulin pump and future products to healthcare providers. Responsibilities include territory planning, building customer relationships, facilitating product experiences, and collaborating with sales support. The Senior role involves mentoring, training junior staff and participating in advisory boards.
As a Territory Business Leader, you will drive the adoption of innovative insulin pumps among healthcare providers and institutions. Responsibilities include developing territory strategies, fostering strong customer relationships, and providing product training. The role also involves mentoring junior staff and representing Sequel products at conventions.
The Territory Business Leader will launch and promote Sequel's innovative insulin pump and products, collaborating with clinical specialists and healthcare providers. Responsibilities include territory strategy development, customer relationship management, product demonstrations, and mentoring junior staff. The role also involves communicating user feedback and representing Sequel products at events.
The Territory Business Leader will collaborate with clinical specialists to promote innovative insulin pump products, build relationships with healthcare providers, and drive product adoption. Responsibilities include territory planning, customer relationship management, and representation at conventions. Senior-level duties also involve mentoring staff and leading team calls.
As a Territory Business Leader, you will collaborate with a Clinical Diabetes Specialist to promote and drive the adoption of innovative insulin pump products to healthcare providers and diabetes organizations. You will formulate strategies, build customer relationships, manage leads, and represent Sequel products at events while mentoring junior staff and participating in internal advisory boards.
The Territory Business Leader will launch and promote Sequel's innovative insulin pump, developing strategies with Clinical Diabetes Specialists to meet territory goals, build relationships with healthcare providers, and enhance product adoption. This role includes mentoring junior staff and assisting with training.
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