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The Associate Engineer will provide customer support via phone and chat, handling inquiries and resolving issues primarily related to IT Help Desk operations. Responsibilities include logging calls, managing tickets, and escalating priority issues. The role requires excellent communication skills and experience with CRM and ITSM tools, along with the ability to troubleshoot technical problems. A collaborative team approach is essential.

The role involves overseeing complex projects for public sector and commercial clients, ensuring timely delivery, managing risks, and maintaining communication with stakeholders. The candidate will manage a delivery team, provide client service by advising on best practices and technology trends, and manage project logistics including budget and resources.

The Senior Salesforce Architect designs and manages scalable Salesforce solutions, ensuring integration across platforms and collaboration with stakeholders. Responsibilities include solution architecture, monitoring performance, mentoring teams, and implementing best practices to achieve business objectives within public sector environments.

This role involves managing security and compliance initiatives, coordinating audits, overseeing remediation efforts, and ensuring adherence to security policies within the client's Data & Technology domain. Responsibilities include vulnerability management, security reporting, and IT continuity management.

The Principal Engineer - Senior Project Manager will lead project planning and execution, focusing on public sector and fixed-bid projects. Responsibilities include managing timelines, budgets, resources, client relationships, and ensuring compliance with standards and regulations while driving process improvements.

As a Principal Engineer, you will understand customer requirements to develop architectural models that operate at scale, create architecture briefs for applications, and advise customers on deploying systems on AWS. You'll lead teams, validate architecture patterns, and share best practices with the AWS solution architect community.

As an Associate Engineer in Tech Support at Nagarro, you will be part of a dynamic team focusing on resolving technical issues and providing support for digital products and services. You will work collaboratively with colleagues to tackle challenges and develop your skills in a supportive environment.