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The Lead Technical Account Manager (TAM) at NICE is responsible for managing key customer accounts, resolving complex technical issues, and enhancing customer satisfaction through exceptional service. They exemplify expertise in telecommunications and related technologies, driving customer success and technology utilization while fostering long-term relationships with clients.

The Senior Product Manager will lead product strategy and execution for NICE's Cloud solutions in the Public Safety and Justice market. Responsibilities include gathering product requirements, defining product vision, and collaborating with various teams to enhance customer experience and drive innovation.

The Account Executive at NICE is responsible for maintaining customer relationships, identifying sales opportunities, and increasing revenue streams. Key responsibilities include negotiating agreements, coordinating sales activities, and developing strategic relations with enterprise accounts. The role requires proven sales experience in software products, particularly in Conversational AI and digital transformation solutions.

The Senior Product Manager will drive innovation in Public Safety and Justice, develop product strategies, gather market requirements, and ensure customer satisfaction. They will work closely with other departments and manage product roadmaps and pricing strategies for cloud and on-premise solutions.

As an Account Executive, you will identify and secure new business opportunities for ContactEngine across various sectors, work closely with Customer Success and Development teams, and lead the consultative sales process. Your role will involve developing business plans, maintaining client relationships, and ensuring alignment with client goals to drive quarterly growth.

As an Account Executive at NICE, you'll drive new business growth by targeting and qualifying opportunities in sectors like Telco and Healthcare. Working closely with the Customer Success team, you'll ensure alignment between sales and client expectations, manage the consultative sales process and leverage ContactEngine's capabilities to improve customer journeys and engagement.

Responsible for enhancing understanding of NICE Value Realization Services among leadership teams, sales, and customers. Collaborates on marketing messaging, positioning, content development, and distribution to support sales via various channels. Educates sales on business outcomes, manages marketing plans and budgets, drives initiatives, and crafts compelling responses for RFPs. Works with multiple teams to ensure consistent messaging and market understanding.