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16 Days Ago
United States
Remote
3,118 Employees
Senior level
3,118 Employees
Senior level
Machine Learning • Cybersecurity
As a Senior Customer Success Manager at Trellix, you will build strong relationships with key stakeholders, understand customer needs, and develop success plans to drive product adoption and satisfaction. You will collaborate with sales for transitions and expansion opportunities while addressing customer challenges and risks to ensure desired outcomes and loyalty.
16 Days Ago
United States
Remote
3,118 Employees
Senior level
3,118 Employees
Senior level
Machine Learning • Cybersecurity
The Customer Success Technical Program Manager at Trellix will lead health programs within the Customer Success Organization, focusing on operational excellence, process development, and customer adoption. Responsibilities include managing customer health metrics, aligning with IT for tech stack optimization, and driving a disciplined rhythm of business operations.
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