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The Technical Support Analyst investigates and resolves technical application issues, communicates updates to clients, and maintains software knowledge to ensure effective support.

Provide functional support for customers using Fidessa's equities trading platform, conduct training, resolve issues, and enhance customer workflows.

The Technical Support Analyst provides second-level technical application support, investigates incidents, communicates with clients, and ensures software functionality in a fast-paced environment.

Provide second-level technical application support, lead projects, communicate effectively with clients, and troubleshoot issues. Maintain knowledge of software and investigate incidents to ensure service delivery to clients.

This role involves selling ION Markets solutions to clients, developing account plans, managing sales pipelines, and enhancing customer relationships.

First Line Support Analyst provides customer support by tracking issues, managing client communications, and assisting with administrative tasks in the Client Services organization.

The Sales and Account Manager role involves understanding client needs, building relationships, and selling ION Markets solutions to existing and potential customers in the financial sector.