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Technical Consultant role at Vercel to assist Enterprise customers with technical issues and enhance their experience with Vercel products. Responsibilities include providing product expertise, training sessions, and collaborating with internal teams to improve customer experience.
As a Senior Payroll Analyst, you will manage US payroll processes, ensure compliance with regulations, analyze payroll data, and collaborate with HR. You'll support payroll staff and provide audits and training while aiding the month-end close process.
The Renewals Manager will manage the renewal process for existing customers, ensure high retention rates, identify upsell opportunities, and collaborate with sales and customer success teams. Additionally, the role involves analyzing customer data and negotiating contract terms.
The Senior Product Growth Manager will lead initiatives to improve user activation and engagement for Vercel's products by optimizing onboarding and activation flows. Responsibilities include designing activation strategies, analyzing user data, leading cross-functional collaborations, tracking success metrics, and communicating performance insights to management.
As a Senior Product Growth Manager, you will lead user acquisition efforts by defining strategies, optimizing conversion rates, and overseeing Vercel's Templates Marketplace. You’ll analyze data to identify growth opportunities, collaborate with cross-functional teams, and present performance insights to senior management.
As a Site Reliability Engineer at Vercel, you'll enhance Edge infrastructure, manage incident responses, and integrate SRE practices into engineering processes. You'll focus on improving reliability, performance, and efficiency while developing automated systems for software delivery and capacity management.
The Strategy Lead will optimize the self-service funnel, ensure pricing aligns with customer needs, build strategic plans for international expansion, and lead large-scale projects. The role requires analytical thinking and project management skills to improve effectiveness across teams and drive company success.
As a Senior Customer Success Engineer, you will resolve customer concerns, improve internal tools, and engineer solutions to enhance the customer experience. You'll work closely with the engineering team, troubleshoot issues, and assist Customer Success Managers. The role requires excellent communication skills and a passion for frontend development, particularly with Next.js.
The Senior Sales Operations Manager will optimize sales processes and systems, manage the sales technology stack, and lead key projects from inception to rollout. This role focuses on improving sales efficiency, ensuring data accuracy, and leveraging analytics to inform strategic decisions, while collaborating closely with cross-functional teams.
The Senior Salesforce Administrator will maintain and enhance the GTM systems by designing solutions, optimizing processes, managing integrations, and ensuring data quality. Responsibilities include building automations, troubleshooting issues, and conducting Salesforce maintenance while supporting Sales, Marketing, and Customer Success teams.
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