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The Sales Manager oversees the daily operations of the Sales Team, ensuring it runs efficiently and meets departmental goals. Responsibilities include performance management, training Loan Advisors, monitoring production, and providing developmental plans. They also participate in company training initiatives and serve as an escalation point for team members during loan processes.

The Sr. Technical Writer plays a critical role in shaping customer facing communications, focusing on regulatory compliance. Responsibilities include drafting and revising various documents, collaborating with teams for accuracy, and enhancing communication effectiveness. Requires strong communication skills, knowledge of key tools, and experience in technical writing. Bachelor's degree and 5+ years of experience in customer facing communications with a focus on compliance are required.

Business Controls Analyst responsible for managing processes within the Default Business Controls team, including inbound/outbound service transfers, reviewing pre-transfer data, staging acquired loans, processing default loans, and participating in audits to evaluate risks and compliance. Responsibilities also include analyzing data, coordinating with vendors, identifying risks, conducting audit reviews, and working on bankruptcy accounts and processes. Must comply with company policies and procedures.