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As a Senior Manager of Customer Success at CyberFortress, you will lead a team of Customer Success Managers, engage in strategic leadership and hands-on customer management. Your role includes driving customer satisfaction, optimizing team performance, managing client relationships, overseeing customer onboarding and training, and advocating for customer needs while pursuing upselling opportunities.

The Principal Applied Scientist will lead the research and development of recommendation algorithms, focusing on model optimization and system scalability. They will mentor ML engineers, influence AI strategy, and collaborate with teams to enhance product innovation and customer experiences at Wizard.

The Managed Print Services Manager coordinates and plans the implementation of the MPS program across various locations. Responsibilities include managing equipment supply assessments, securing service agreements, preparing rollout schedules, conducting employee training, and overseeing financial processes.