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The Change Management Analyst supports the change management process, ensuring compliance and efficiency of change requests. Responsibilities include reviewing change records, collaborating with technical teams, facilitating Change Advisory Board meetings, and implementing improvements for efficient change request handling.

Responsible for managing ticket administration, supporting employee onboarding in compliance with labor laws, organizing and generating related documents and reports, and maintaining data for vacation and termination processes.

The Dutch Payroll Consultant is responsible for processing payroll end-to-end, supporting statutory reporting, handling client queries, performing data management, and ensuring high-quality customer service. The role requires knowledge of local legislation and effective communication with internal and external stakeholders.

As a SAP SuccessFactors Consultant, you will manage SuccessFactors customer accounts, addressing issues such as bug fixes, implementing new features, customizing systems, and monitoring changes. You'll be responsible for documenting business processes, tracking product enhancements, and reporting progress to clients while ensuring effective configuration of solutions.

The Incident Management Analyst is responsible for the end-to-end management of incidents and communication during Major Incidents, ensuring quick resolution and adherence to processes within the organization. This role also supports Problem and Change Management processes, focusing on improving service availability and implementing corrective actions.

As a Problem Resolution Associate, you will provide professional and courteous customer service, clarify customer requirements, maintain accurate work records, and utilize decision-support tools. This position requires effective communication and the ability to resolve issues, while participating in ongoing training to improve customer satisfaction and address unstructured problems.

As a Problem Resolution Associate, you'll provide excellent customer service, resolve customer issues, update databases, and participate in activities to improve customer satisfaction while maintaining a broad knowledge of services offered by Strada.