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The Implementation Manager is responsible for leading the rollout of technology to healthcare clients, ensuring strong project management, customer alignment, and a smooth implementation process. This includes managing multiple projects, serving as a primary contact, conducting training sessions, and coordinating with various internal teams to meet client needs.

The Contract Administrator will manage customer-related contracts, ensuring compliance with regulatory standards and company policies. Responsibilities include drafting and reviewing contracts, optimizing templates, maintaining documentation in Salesforce, identifying contract risks, and collaborating with internal teams for resolution. The role involves organizing contract records and developing contract management processes.

The Client Services Manager at SafelyYou leads the Client Services Team to provide exceptional service, manage client interactions, resolve technical issues, and collaborate with internal teams. Responsibilities include monitoring team performance, developing KPIs, improving service delivery, and managing an offshore team to enhance client satisfaction and retention.